REDACTED – Firm Spy: Consummate “Communications Professionals” & a Pain in Your Firm’s Butt

We spent a reasonable chunk of the last 48 hours researching the difference between journalism and communications/public relations.  No, we’re not “communications professionals”, so a bit of research was necessary.

For thoe unitiated, communications/PR staff are employed by many professional services firms primarily to shape public perceptions of their firm in positive ways. Part of this role involves regular interaction with journalists: Comms/PR staff are experts in dealing with journalists. They often provide journalists with an “official” comment from the firm on a particular news item which invariably results in the firm being positively perceived in any subsequent news article.

Websites like Lawyers Weekly, ALB and The New Lawyer are industry paragons in this regard. These sites regularly show how competent communications professionals can shape journalist reportage in ways that are positive for the firm in question (by the way, a big congrats to Lawyers Weekly on its 500th edition – click here to check it out!).

Such is the tremendous importance of PR that Bill Gates once said:

If I only had two dollars left I would spent one dollar on PR.

And Bill knows a thing or two about how to spend cash!

Although it is one thing for a communications professional to competently fulfil their job description by dealing with journalists, it is entirely a different thing for comms staff to comment on the relevance of our site from the perspective of the firm’s employees and to dictate to those employees what is “worthy of their attention”. Neither PR staff nor partners in firms have any business dictating to their staff what they should read and what they should not. They do not possess the professional competence even to provide guidance in this regard because it is purely a matter of opinion.

As unprofessional communicators, we understand that the communications professional previously forming the subject matter of this post was probably either acting according to the instructions of her superiors, or simply indulging in a frolic outside the scope of her professional competence.

We think 2 tough days was enough.

No doubt this information will soon be worthy enough to come to her attention!

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